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Customer Service

Business Hours
Our business hours are from 7 a.m. to 7 p.m. CT, Monday through Friday. Call our friendly Customer Contact staff to place your order, arrange a return, or process a quotation They have on-line access to quickly provide you with price, inventory status, and shipping information.

Payment Options
Terms of payment are Net 30 days with established credit. If you are a new customer, please include either an acceptable Dun and Bradstreet rating or three trade references with your initial order. We also accept Procurement card, VISA®, MASTERCARD®, AMERICAN EXPRESS®, check, or money order.

Shipping Options
We offer same day shipping, next day delivery, blanket orders, or drop shipment options. Simply request the method of shipment at the time of ordering. Unless specified, we will determine the most expedient and effiecient means of transportation.

No-Hassle Returns
We want to make your return experience at FoodTechSource as pleasant as possible--so we are offering a no-hassle returns policy. If you are unsatisfied with a product for any reason and want to return it, call our Customer Contact Department for an return authorization number. They can even assist you in finding a replacement.

  Other Services:

International Dealers

NIST-Traceable Calibration

Regulatory Compliance

Technical Applications Assistance

Tubing Certificate


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